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What’s new in RingEX: AI that helps teams automate, assist, and analyze | July 2026 recap
Every month, RingEX Unlocked gives us a chance to bring customers behind the scenes of everything new at RingCentral. In our latest session, we shared a clear direction for the Ri…
Tue, 22 Sep 2026 20:09:50 +0000
Introducing Empower wholesale, the next evolution of RingCentral’s North American partner program
The RingCentral team and I are proud to announce Empower, a new wholesale model that allows our valued channel partners in the United States and Canada to fully own the customer r…
Tue, 22 Sep 2026 14:00:28 +0000
Award-Winning Culture: RingCentral Bulgaria Takes Home 3 Career Show Awards
We have big news to celebrate with you!! RingCentral Bulgaria has been recognized across three distinct categories at the prestigious Career Show Awards 2026. This year, our team …
Tue, 22 Sep 2026 09:07:31 +0000
9 IVR software tools to compare in 2026
A side-by-side look at commonly shortlisted IVR platforms, and how to evaluate which one fits your contact center. Most interactive voice response (IVR) menus were built to keep c…
Tue, 22 Sep 2026 06:09:53 +0000
Customer service analytics: Metrics, methods, and tools
The metrics, analytics types, and tools that turn everyday support conversations into decisions about churn, staffing, and cost, without adding manual reporting. Support and conta…
Tue, 22 Sep 2026 06:06:42 +0000
Conversational AI for customer service: How it works in practice
A guide to how conversational AI resolves customer requests, where it hands off to an agent, and what to measure to know it’s working. Your contact volume climbs every quart…
Tue, 22 Sep 2026 05:33:27 +0000Sitios similares
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